SERVICE

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ONE-STOP SERVICE
1. NEGOTIATION
Once receiving a client’s inquiry, we will immediately make a reply.
2. DESIGN
We have professional design team for customer consultation and custom. 
3. MANUFACTURING
We have the world’s advanced production line and processing technology.
4. ACCESSORIES PURCHASING
We can help our clients purchase the related AAC products accessories for their projects.
5. LOGISTICS
We will provide customers with customized transportation plan.
6. INSTALLATION
We are willing to offer customers with online guidance. As to specific customers, we also provide on-site installing service.
7. FEEDBACK
We do really care about the feedback from every single customer.
 
INSTALLATION INSTRUCTIONS
Ecotrend has a professional engineering team with extensive knowledge of exterior and interior materials, external structures and other building materials.
 
We can offer ALC installation guidance services on line as part of construction projects for large buildings and commercial facilities. 
 
We can also offer in-house installation management services that cater effectively to a wide range of on-site needs and ensure safety and quality.
 
FAQ
Q: What is the relationship between Hangzhou Huafei Express Import and Export Co., Ltd and Ecotrend (Cambodia) New Building Materials Development Co., Ltd?
A: HuaFei Express is the marketing center located in China. Ecotrend is the manufacturer of AAC/ALC product established in Cambodia. 
Q: Who will we sign contract with?
A: Normally with Ecotrend for AAC/ALC products and the shipment will be made directly from Cambodia. If you’d like to buy the accessories of ALC products, you will sign contract with Huafei Express.
Q: Which port will you export your products?
A: For AAC/ALC products, we will export from Sihanouk Ville Port, Cambodia; for accessories or other related products, we will export from Shanghai or Ningbo Port, China.
Q: what is your lead time?
A: Usually within about 15-20 days after receiving your deposit or L/C.
Q: What is your payment terms ?
A: 50% deposit by T/T advance and 50% balance by T/T before loading; L/C is accepted as well.
 
7*24 ONLINE SERVICE
Ecotrend has a professional customer service team on line to offer our customers the full range of pre-sale, the sale and after-sale service.
 
They are here to make sure that each requirement , question or complaint can be well taken care of on time.We pursue the perfect product quality and also focus on satisfactory level of service standards.” Customer satisfaction” will always be Ecotrend company’s marketing principle.
 

CONTACT US NOW

Specializing in the development, manufacture and export of eco-friendly, energy-efficient new building materials --- autoclaved aerated concrete (autoclaved lightweight concrete) products. Ecotrend is the largest and only ALC panel manufacturing enterprise with green prefabricated building material in Cambodia.

QUICK LINKS

CONTACT INFO

 HEADQUARTERS

Hangzhou Huafei Express Import and Export Co.,Ltd. (Marketing Center)

 Room.1101, Huijin Financial Center, No. 148 Jincheng Road, Xiaoshan District, Hangzhou City, Zhejiang, China.
0086-571-82998292


 FACTORY
Ecotrend (Cambodia) New Building Materials Development Co., Ltd.

Sihanoukville Special Economy Zone, National Road # 4, Phum Pou Thoeung, Bet Trang Commune Prey Nob District, Sihanoukville Province, Cambodia.

 00855-16-771-003
 
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